Delete Account

Hyluminix HRMS · account and data deletion

This page explains how to ask for a Hyluminix HRMS account to be deleted, what is deleted, what must be retained and how long the request takes. It covers both a whole tenant workspace and an individual user's account. You can submit a request with the form below, or by email — both reach the same team.

1. Who can request deletion

• A tenant administrator can request deletion of the whole tenant, including its database and all users.
• An individual user can request deletion of their own account and personal profile data through their employer's HR administrator, because the employer controls its employees' records.

2. Request deletion online

Fill in the form below and submit it. All three fields are required; the reason is optional. If you prefer email, the instructions are in section 3.

Email address registered to the account *

The administrator's email, or the email of the user whose account should be deleted.

Workspace or company *

Your tenant slug — the workspace part of your HRMS web address (for example yourcompany in yourcompany.hrms.hyluminixsoft.com) — or the company name as registered.

What should be deleted? *

The whole workspace (tenant) and every user in it One user's account and personal profile data

Reason (optional)

Anything we should know — for example “closing the business” or “employee left and asked us to erase their data”. Up to 1000 characters.

I confirm that I am the registered administrator of this workspace, or an employee requesting deletion of my own account with my employer's knowledge, and that the information above is correct.

Leave this field empty

Submit deletion request We email a confirmation and action verified requests within 30 days.

3. Request deletion by email

Email privacy@hyluminix.com from the email address registered to the account. Include the same information the form asks for:

• Use the subject line “Account deletion request”.
• Include your tenant slug (the workspace part of your HRMS web address).
• State whether the request is for the whole tenant or for one user's account.

Email and the form above are the supported deletion channels. If an in-app deletion control is added to the mobile app later, this page will be updated to describe it; today the in-app route is the same request, sent by the administrator to the address above.

4. What is deleted

• The account and its login.
• Face enrolment templates and biometric consent records.
• GPS punch location data and field-tracking position data.
• Personal profile data that is not required for statutory retention.

5. What is retained, and why

Attendance, leave and payroll records that a tenant is required to keep for statutory payroll, tax or attendance purposes are retained only for the period the law requires, and are then deleted. Nothing is retained for longer than that required period. The periods per data type are listed in the Privacy Policy (section 4, retention).

6. Verification

To protect against a fraudulent request, we verify that the request comes from the registered administrator or, for a user, that the employer has authorised it, before anything is deleted.

7. How long it takes

Verified deletion requests are actioned within 30 days. We acknowledge a submitted request within 2 business days; if we cannot verify a request we say so within that period rather than leaving it open.

8. Irreversible

Deletion is irreversible. Once an account or tenant is deleted, the data described above cannot be recovered.

9. Contact

This service is operated by Hyluminix Infosystems Private Limited — A-12, E-8 Extension, Near Shweta Mandir, Gulmohar, Venkatesh Nagar, Bhopal, Madhya Pradesh 462010, India. Deletion and privacy requests: privacy@hyluminix.com. Grievance Officer & Data Protection Officer: Prabeer Kochar — privacy@hyluminix.com (escalate here if a request is ignored or refused). General support: info@hyluminix.com, Mon–Sat, 10:00–18:00 IST, excluding public holidays. Phone: +91 92430 77840.